Payment & Security

Accepted payment methods

Use a payment method displayed in your checkout. Available methods can vary by destination, device, and payment provider. A payment method is available for an order only when it appears as an option at checkout.

Currency and charges

The payable amount and currency are shown before order submission. Your card issuer or payment provider may apply a conversion rate or foreign transaction fee if your payment account uses another currency. Shipping charges are calculated at checkout based on destination and the available method.

Protecting payment information

Checkout uses encrypted connections and payment processing services. For your security, do not send a full card number, card security code, payment password, or account password through email or a support message.

Payment review

A payment may be declined or held for review by the payment provider. Check the message shown at checkout and contact your provider if necessary. We may also request reasonable order verification to help prevent unauthorized transactions.

Refunds

Approved refunds are issued to the original payment method. For an authorized returned item, we issue the refund within 5–10 business days after receipt and inspection. Your bank or payment provider may need additional time to display the credit. The Return & Refund Policy explains eligibility and the return process.

Questions about a charge

Use the Contact Us page and provide your order number, the date, and the amount in question. Do not include sensitive payment credentials in your message.